DONE BY ORAVIO · NOT ONE LINE OF CODE
how do i get my website to answer customer questions when im not there in the evening
Every evening, apron still on, I type the same answers again: how much, how early to order, do you do gluten free.
My website answers the cake questions at night, so I don't have to
For Maria, 52, who bakes birthday cakes to order in her home kitchen and has a small website
ORAVIOnow
The message waiting on her phone at 7 every morning
Good morning Maria. Last night your website answered 6 questions. 4 were about prices (chocolate cake for 20 people, £65). 1 asked if you do egg-free: answered yes, with 5 days' notice. 1 needs you: Tom Reed wants a football cake for Saturday 4 October, for 30 people. His number: 07700 900412. He's waiting for your yes.
This arrives on its own. Nobody opened anything.
How it was before. She answered every message herself on her phone until late, because putting a question box on her site meant paying a web person she didn't have.
What they said, out loud
When people ask things on my website in the evening, answer them for me with my prices and my rules, and tell me in the morning what they asked.
What Oravio did, on its own
- Read her website, her price list and the notes she keeps about orders.
- Added a question box to her cake page that answers with her own prices and rules.
- Set it to say "I'll ask Maria and she'll call you" when it isn't sure, and to take down the person's name and phone number.
- Set a summary of the night's questions to arrive on her phone every morning at 7.
- Asked it ten test questions before switching it on, to check every answer matched her price list.
How long it took: About twenty minutes, while her sponges were cooling
Why a chat is not enough
A chat app only talks to Maria when she opens it. This sits on her own website at 11 at night answering her customers, and she wakes up to the list.
Who else this same thing is for
- A piano teacher who gets the same questions from parents every evening about lessons and times
- A retired man who rents out his holiday cottage and keeps being asked about dogs, parking and check-in
- A student who sells handmade earrings and can't reply to messages during lectures
- A plumber who works alone and hears "do you come to my area?" ten times a day
Text drafted with the assistance of artificial intelligence
How this page came about
Nobody wrote it by hand. Oravio built it on its own.
- It looked for the sources and opened them one by one: the ones that do not answer never get in.
- It wrote the formulas and tried them on a worked example: if the maths does not add up, the page never goes out.
- It laid the page out and put it online all by itself, with nobody touching a key.
It is the same work it does for the people who use it: you say what you need in plain words, and it gets done while you are doing something else. A page like this one, on your own numbers, included.
And from here on, without you asking again
Every night it will answer visitors with her prices and rules, take down anyone it can't help, and every morning at 7 it will send her the list. When she changes a price, she just says so and the answers change too.
This page is one thing out of hundreds. Oravio lives on your own server, on your computer, phone and tablet: it remembers for years, works at night and keeps doing your jobs while you do something else. It takes a minute to switch on.
You can ask Oravio
Tonight your website will answer them, and your evening will be yours again
Oravio is an AI operating system: you say in plain words what you need and it actually does it — it answers your customers for you, keeps your books, checks every night and only calls you when it matters.
For example, you can write: «When people ask things on my website in the evening, answer them for me with my prices and my rules, and tell me in the morning what they asked.»
I want my evenings back Free, no sign-up. You get me, not a form.